Payment and Shipping

SHIPPING:

  • Most orders ship within 2-4 business days. Oversize or heavy shipments may take longer. Made to order and custom created products will have a longer production and average delivery time frame. Please feel free to call or email us if an expedited production time or delivery time is needed. We will do our best to accommodate your needs,

PAYMENT:

  • All charges will be made upon order placement.

FREE SHIPPING ON ITEMS $150 AND UP:

  • Free shipping is offered on items $150 or more to the contiguous United States unless noted otherwise on the item page. For all purchases totaling $150 or less, standard shipping charges apply.

  • Certain products may be excluded from the free shipping offer.

  • Exchanged items and orders placed with store credit are not eligible for free shipping.

  • Large or heavy items may incur an oversized package fee.

SHIPPING CHARGES:

Order Total
Shipping Charges
$0 - $50.00
$8.95
$50.01 - $80.00
$11.95
$80.01 - $110.00
$14.95
$110.01 - $150.00
$18.95
$150.00 and up
Free

STANDARD SHIPPING:

  • Shipping costs are calculated during the checkout process.

  • Studio9 Furniture currently ships to the lower 48 contiguous United States. If shipping is desired elsewhere, Canada or outside the US, please inquire within for a shipping quote. We're happy to ship internationally.

  • All shipments delivered outside of the lower 48 states will be responsible for shipping costs, any duty or VAT/Taxes incurred.

  • FedEx Ground, UPS or other common domestic carriers are the shipping methods used by our choice depending on location for deliveries to the 48 contiguous states.

  • We cannot deliver to P.O. Boxes; a street address is required.

  • LTL Freight items shipping to a residential/business home address will receive standard freight services. Standard freight services will be delivered curbside. Oversized shipments may incur an extra charge. Any additions such as inside delivery or white-glove services are available for an extra charge.

  • Unless otherwise specified or service purchased in advance, Studio9 Furniture does not provide installation, assembly or physical delivery of furniture into residences or businesses.

  • Large or heavy items may incur an oversized shipping fee.

CANADIAN AND INTERNATIONAL ORDERS:

  • Customers are responsible for shipping costs of items shipping Internationally or to Canada. Please inquire within for a shipping quote.

  • Studio 9 Furniture is not responsible for tariffs for additional taxes imposed by Canada or other Countries. Any orders that are refused by the customer will be charged back to the customer's credit card.

  • All Canadian and International orders are non - refundable.

SALES TAX:

  • Sales tax may be charged to certain states on items in which our manufacturer or state law requires.

PRODUCT WARRANTIES:

  • Every Studio 9 Furniture product is covered by its respective manufacturer's warranty.

GIFT CERTIFICATE/ PROMOTION CODE/ DISCOUNT POLICY:

  • Studio 9 Furniture gift certificates are non-refundable. Studio 9 Furniture gift certificates are not replaceable if lost or stolen and should be treated as cash. Gift certificates cannot be redeemed for cash.

DESIGNER AND CONTRACTOR DISCOUNTS:

  • We’re happy to offer large volume discounts. Drop us a line with a few details about your future project and let’s talk. We'll get right back to you with a customized quote as soon as possible.

  • Designer and Contractor trade accounts are welcome.

  • Please email us for an application and details about our trade discount program.

 

 
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