Most orders ship within 2-4 business days. Oversized and heavy shipments may take longer. Made to order, special orders and custom created products will have varying production and delivery time frames. Please feel free to call or email us if an expedited production time or delivery time is needed. We will do our best to accommodate your needs.
All charges will be made upon order placement.
FREE SHIPPING FOR ITEMS $150 AND UP:
Free shipping is offered on most items totaling $150 or more to the contiguous United States. Standard shipping charges will apply to all purchases totaling $150 or less.
Large, heavy or oversized items may incur an oversized delivery fee.
Exchanged items and orders placed with store credit are not eligible for free shipping.
STANDARD SHIPPING CHARGES:
Shipping costs are calculated during the checkout process.
Studio9 Furniture currently ships to the lower 48 contiguous United States. Please inquire within for an international shipping quote. In the event that a shipment is to be delivered outside of the lower 48 states, the purchaser will be responsible for all shipping costs and any duty or VAT/Taxes incurred.
FedEx Ground, UPS, freight carrier, or other private carrier are the shipping methods used by our choice depending on the delivery location.
We cannot deliver to P.O. Boxes; a street address is required.
Items shipping via LTL Freight to residential/business home address will receive standard freight services. Standard freight services will be delivered curbside. Oversized shipments may incur an extra charge. Any additions such as inside delivery, upstairs delivery, and white-glove services are available for an extra charge.
Unless otherwise specified or a particular service is purchased in advance, Studio9 Furniture does not provide installation, assembly or physical delivery of furniture into residences or businesses.
Large or heavy items may incur an oversized shipping fee.
CANADIAN AND INTERNATIONAL ORDERS:
Customers are responsible for all shipping costs of items shipping Internationally or to Canada. Please inquire within for a shipping quote.
Studio 9 Furniture is not responsible for any tariffs or taxes imposed by international deliveries.
All Canadian and International orders are considered final. No refunds, exchanges, or returns are accepted.
Sales tax may be charged to purchases in certain states for items in which our manufacturer or state law requires.
Every Studio 9 Furniture product is covered by its respective manufacturer's warranty.
GIFT CERTIFICATE/ PROMOTION CODE/ DISCOUNT POLICY:
Studio 9 Furniture gift certificates are available for purchase. All gift certificates are non-refundable or replaceable if lost or stolen and should be treated as cash. Gift certificates cannot be redeemed for cash.
DESIGNER AND CONTRACTOR DISCOUNTS:
We’re happy to offer large volume discounts. Drop us a line with a few details about your future project and let’s talk. We'll get right back to you with a customized quote as soon as possible.
Designer and Contractor trade accounts are welcome.
Please email us for an application and details about our trade discount program.