TERMS AND CONDITIONS
Use of Studio 9 Furniture website constitutes acceptance of the following terms and conditions:
Before you submit your order, please review the order form to insure accuracy of the item quantities, finishes, fabrics, materials and measurements.
All measurements appearing on the website are the manufacturers calculated measurements.
We do our best to provide an accurate representation of colors and finishes; however, due to changes in lighting and resolution qualities on different computer monitors, some color variation is possible.
LARGE ITEM AND FREIGHT DELIVERY:
Customer orders delivered by "freight carrier" will contacted by phone to schedule a delivery time and day. Please make arrangements to be present at the time of the scheduled delivery or someone there on your behalf.
The signature of your representative on the Bill of Lading binds you with respect to all aspects of the acceptance of the delivery including the condition of the items delivered.
If your order is unable to be received and thus returned you will be charged a 30% restocking fee plus all shipping, delivery or freight costs.
Standard Free Freight Carrier Shipping does not include oversized shipments, inside delivery or upstairs delivery. Oversized or heavy shipments may incur an extra charge.
Please let us know If there are any special requirements such as staircases, narrow roads, etc… there may be an extra charge from the delivery company.
The merchandise sold by Studio9furniture.com is warranted by their respective manufacturers. All products we sell are produced with excellent quality control, but defective items are occasionally shipped.
In the event you receive an item you feel is defective, please send us photographs clearly showing the defect along with a written description so that we can assist you with submitting the claim to the manufacturer.
Natural flaws and imperfections in wood add to certain pieces and should not be viewed as damages or defects. Natural stone varies in color and veining, and there is no control over veining or color.
If you are unhappy with your purchase please contact us for more information.
Our goal is to bring home furnishings into your life that you are excited about. We pride ourselves in our communication and transparency and really do care if you are displeased.
Please visit Return Policy page for more details.
PLEASE VIEW OUR LIABILITY AND DISCLAIMER AND INDEMNITY POLICY.
PLEASE VIEW OUR SHIPPING AND PAYMENT POLICY